During the past five months, it has been my pleasure to be associated with Chris Matejka and Quota Contract Cleaning Services. They currently perform the day and night housekeeping services for the Heritage Corporate Center in Broadview Heights, Ohio and I welcome this opportunity to express my compliments on their service at this time.
Heritage Corporate Center is a five year old Class A Building located in the Northeast quadrant of I-77 and State Route 82. It is currently over 90% occupied. Since its opening in 2004, we were using a traditional cleaning company that used zoned cleaning techniques. We became unhappy with the service level of the existing cleaning company and decided to make a change.
During my search for a new cleaning contractor, Quota Contract Cleaning Services came in with a fresh outlook and a new OS (1) cleaning program. They developed a team approach to nightly cleaning with the OS (1) program that on the surface was intriguing. It was this program and approach that made our final decision.
Since October 1, 2008, we have experienced a decrease in complaints and the building overall has a clean appearance. We attribute this to the OS (1) program and Quota Contract Cleaning Services. Chris Matejka and his staff are dedicated to quality service and always on hand to handle any deficiency that comes up.
We will continue to invite them to bid any of our future projects.